Shipping & Returns Policy

Dec 27, 2020

Shipping Information

At AJ’s Hot Wax, we strive to provide a seamless shopping experience for our valued customers. That's why we offer reliable and efficient shipping services. Please take a moment to review our shipping policies below:

Domestic Shipping

We currently offer free standard shipping within the United States. Our team works diligently to process and ship all orders within 1-2 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.

International Shipping

For international customers, we offer affordable and fast shipping options. The shipping cost and estimated delivery time will be calculated at checkout based on your location.

Order Tracking

Tracking your order is easy! Simply click on the link provided in your shipping confirmation email or log into your AJ’s Hot Wax account to track your shipment in real-time. We partner with reputable shipping carriers to ensure accurate and reliable tracking information.

Shipping Issues

If you encounter any issues with your shipment or have not received your package within the estimated delivery time, please don't hesitate to contact our customer support team. We will promptly assist you in resolving any shipping-related concerns.

Returns and Refunds

We want you to be completely satisfied with your purchase from AJ’s Hot Wax. If for any reason you are not happy with your order, we offer a hassle-free return and refund policy. Please review the following guidelines:

Eligibility

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return Process

If you wish to return an item, please initiate the process within 30 days of receiving your order. To start a return, simply contact our friendly customer support team with your order details. We will provide you with a return authorization number and further instructions on how to proceed.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a few business days.

Non-Refundable Items

Unfortunately, some items are non-refundable. These include gift cards and downloadable software products. Please ensure you carefully read the product description before making a purchase.

Exchanges

If you received a defective or damaged item, we offer exchanges. Please contact our customer support team within 7 days of receiving your order to initiate an exchange process.

Return Shipping

Return shipping costs are the responsibility of the customer, unless the return is due to our error (e.g., wrong item shipped, defective product). We recommend using a trackable shipping service to ensure the safe return of the item.

For additional information regarding our shipping and returns policy, please refer to our Shipping & Returns page on our website.

Shantanu Gaur
Thank you for making the shipping process clear and hassle-free. It makes a difference for customers.
Sep 16, 2023
Joshua Chester
Having a seamless shopping experience is important for customers. Thanks for prioritizing this.
Sep 6, 2023
Trisha Easterling
Free standard shipping is a fantastic feature for customers. Thanks for offering this service.
Aug 9, 2023
Elvia Almanza
A reliable shipping service is a game-changer for online shopping. Glad to see you have it covered.
Jul 27, 2023
Chetan Sangave
Efficient shipping services are crucial for a positive customer experience. Thank you for making this a priority.
Jul 12, 2023
Marc-Andre Walsby
Free shipping within the country is a significant benefit for customers. It's definitely a strong selling point.
Jun 23, 2023
Michael Wilkinson
The free standard shipping is a major advantage for customers. Thanks for offering it as a service.
May 22, 2023
Robert Chalmers
Free shipping is always a big bonus for customers. Thanks for offering this benefit.
Apr 28, 2023
Hyojin Song
Efficient shipping services are a key factor in my shopping decisions. Thank you for providing this.
Apr 27, 2023
Scott Duddeck
The free standard shipping is a definite win for customers. Thank you for providing this service.
Apr 8, 2023
Aholibama Ayala
The free standard shipping is a fantastic feature for customers. Thank you for providing this service.
Apr 4, 2023
Khalil Jabr
Clear shipping policies make it easier for customers to make purchase decisions. Thanks for providing this information.
Mar 29, 2023
Brian Buchberger
Great to know about your free standard shipping! Looking forward to shopping with you.
Mar 24, 2023
Miguel Acid
Having clear shipping policies makes the shopping experience more streamlined. Thanks for providing this information to customers.
Mar 19, 2023
Accounts Linkedin
Clear shipping policies make it easier for customers to shop with confidence. Thanks for providing this information.
Mar 10, 2023
Unknown
Free shipping is a major advantage for customers. Thanks for offering this service.
Mar 4, 2023
Matthew Moles
The free shipping within the country is a fantastic incentive for customers. Well done!
Mar 3, 2023
Theresa Sullivan
The free standard shipping is definitely a big plus for customers. Thanks for offering this service.
Feb 17, 2023
Frank Madden
Offering free shipping is a major benefit for customers. Thank you for providing this service.
Feb 6, 2023
Diana Stygstra
AJ’s Hot Wax stands out for its efficient shipping services. It's a big plus for customers.
Feb 1, 2023
Fred Huebner
I love it when companies offer free shipping! It's a major plus for customers.
Jan 22, 2023
Gene Clark
Efficient shipping services are essential for a positive customer experience. Thank you for making it a priority.
Jan 11, 2023
Todd Williams
Free shipping is always a big bonus for customers. Thanks for offering this benefit.
Dec 30, 2022
Frances Roman
Impressed by AJ’s Hot Wax's commitment to providing efficient shipping services. It makes a difference for customers.
Dec 14, 2022
Breelyn Elmore
Thanks for prioritizing efficient shipping. It's a big advantage for online shoppers like me.
Dec 1, 2022
Info Diagnostique
The free standard shipping is a fantastic feature for customers. Thank you for providing this service.
Nov 18, 2022
Adam Edwards
Customers value companies that prioritize a seamless shopping experience. Thank you for your attention to this detail.
Oct 28, 2022
Mariola Razniak
Efficient shipping services are essential – thank you for taking care of this for your customers.
Aug 21, 2022
Herbert Smith
The free standard shipping is a great benefit for customers. Thanks for making it available.
Aug 12, 2022
Patrick Black
Free standard shipping is a great perk for customers. Thanks for providing this service.
Jul 24, 2022
Heather Gunther
The free standard shipping is a great incentive for customers. It's definitely appreciated.
Jun 23, 2022
John Phillips
Free shipping is a significant incentive for me as a shopper. I'm pleased to see it offered here.
Jun 20, 2022
Add Email
Efficient shipping services are a major factor for my online shopping decisions. Glad to see you have it covered.
Jun 10, 2022
Mary Hersey
Free shipping is a big draw for customers. Thank you for providing this benefit.
Jun 7, 2022
Sam Weyand
The free standard shipping offered here is definitely a selling point for customers. Well done!
May 25, 2022
Jairo Guardia
Great to see AJ’s Hot Wax offering efficient shipping services. It matters a lot to customers.
Apr 29, 2022
Felipe Fonseca
Free shipping within the country is a great benefit for shoppers. It's definitely appreciated!
Apr 27, 2022
Kath Babb
Having reliable shipping services is crucial for online shopping. I'm glad to see you prioritize it.
Apr 23, 2022
Elisa Anzano
Offering free shipping is a major benefit for customers. Thank you for providing this service.
Apr 21, 2022
Ibis Hanzel
I'm impressed by AJ’s Hot Wax's efforts to provide efficient shipping services. It's a key factor for online shoppers.
Apr 19, 2022
Carol Chapman
It's great to know that AJ’s Hot Wax prioritizes a seamless shopping experience. That kind of dedication is appreciated.
Apr 16, 2022
Henry Allan
Thank you for clearly outlining your shipping policies. It helps customers make informed decisions.
Apr 11, 2022
Vladi Gleba
Thank you for prioritizing efficient shipping services. It's important for online shoppers.
Apr 9, 2022
Anne Armstrong
Thank you for providing clear shipping policies. It's very helpful for customers to have this information upfront.
Apr 3, 2022
Andrew Eredia
Thanks for having clear shipping policies. It's helpful for customers to have this information upfront.
Mar 28, 2022
Unknown
Really nice to see the free standard shipping offered here. It makes shopping more appealing.
Mar 17, 2022
Pat Schallack
Customers value companies that prioritize a seamless shopping experience. Thank you for your attention to this detail.
Mar 13, 2022
Christian Hosking
The free standard shipping is a standout feature for customers. It's definitely a plus point.
Mar 11, 2022
Kenneth Fleischmann
Free shipping within the country is a strong selling point for customers. It's definitely appreciated.
Feb 15, 2022
Todd Cooke
Customers appreciate companies that offer a seamless shopping experience. Thank you for putting in the effort.
Feb 9, 2022
Bea Perez
I appreciate companies that prioritize a seamless shopping experience. It makes a big difference for customers.
Feb 6, 2022
Nathan Phillips
Efficient shipping services are essential for a positive customer experience. Thanks for making it a priority.
Jan 3, 2022
Jennifer Hornsby
I really value companies that prioritize a seamless shopping experience. Thank you for making it a priority.
Jan 3, 2022
Mahesh Narang
I always look for companies that provide free shipping. It's a major plus for me when shopping online.
Dec 30, 2021
Tony Newnham
The free standard shipping is a wonderful perk for customers. It's definitely appreciated.
Dec 9, 2021
Erika Moree
Free shipping is a major advantage for customers. Thank you for offering this benefit.
Dec 9, 2021
Robert Chafino
Efficient shipping services are essential for a positive customer experience. Thank you for making it a priority.
Dec 3, 2021
Ingrid Jeffrey
Efficient shipping services are crucial for a seamless shopping experience. Thanks for making it a priority.
Nov 9, 2021
Ryan Jabs
Thank you for providing clear shipping policies. It's very helpful for customers to have this information upfront.
Oct 20, 2021
Jeremy Rochot
Efficient shipping services make a huge difference in the online shopping experience. Thank you for ensuring this for customers.
Oct 13, 2021
Jesse Franks
Efficient shipping services are a must – thank you for providing it to your customers.
Oct 1, 2021
Abby Taylor
Impressive to see AJ’s Hot Wax providing efficient shipping services. It makes a big difference for customers.
Sep 28, 2021
Joe Lloyd
Kudos to AJ’s Hot Wax for prioritizing efficient shipping services. It sets you apart from the rest.
Sep 21, 2021
Tony Graf
Free shipping within the country is a significant benefit for customers. I'm glad to see it here.
Sep 12, 2021
Matthew Ragland
The free standard shipping within the country is definitely a key selling point. It's a big win for customers.
Aug 25, 2021
Bobby Thomas
Efficient shipping services play a key role in the online shopping experience. Thank you for making it a priority.
Aug 15, 2021
Add Email
AJ’s Hot Wax stands out for its efficient shipping services. It's a big plus for customers.
Aug 12, 2021
Rick Fredriksz
Clear shipping policies make it easier for customers to make purchase decisions. Thanks for providing this information.
Jul 18, 2021
Denise Brockett
The free standard shipping is a great incentive for online shoppers. Appreciate the effort.
Jul 17, 2021
Vinicius Rebiche
The free standard shipping is a standout feature for customers. It's definitely a plus point.
Jul 6, 2021
David Kivowitz
Efficient shipping services play a key role in the online shopping experience. Thank you for making it a priority.
Jul 2, 2021
John Ethridge
Free shipping within the country is a strong selling point for customers. It's definitely appreciated.
Jun 23, 2021
Tom Fimmen
Efficient shipping services are a game-changer for online shopping. Thank you for ensuring this for customers.
Jun 21, 2021
Unknown
Free shipping within the country is a significant benefit for customers. It's definitely a plus.
Jun 21, 2021
Luke
Free shipping is always a welcome feature for customers. It's great to see it offered here.
Jun 20, 2021
John Gubernat
I appreciate the effort to provide a seamless shopping experience. It makes a big difference for customers.
Jun 11, 2021
Erik Rogstad
Transparent shipping policies make the shopping experience smoother. Thanks for providing this information to customers.
Jun 4, 2021
Parris Weaver-Bey
Having clear shipping policies makes the shopping experience more streamlined. Thanks for providing this information to customers.
Apr 30, 2021
Sylvia West
Free shipping within the country is a big plus for shoppers. It's definitely a strong selling point.
Apr 19, 2021
Daniel Joel
The free standard shipping is a fantastic perk for customers. Thank you for offering this service.
Mar 7, 2021
Maria Brown
Impressed to see AJ’s Hot Wax commitment to efficient shipping. It makes a difference for customers.
Jan 18, 2021
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